At ED health Store L.L.C, we strive to ensure the highest level of customer satisfaction. If you’re not completely happy with your purchase, we are here to help. Please carefully review our return and refund policy outlined below:

Returns:

• We accept returns only for unopened and unused items.
• Returns must be initiated within 3 days of receiving your order.
• To be eligible for a return, the item must be in its original, sealed packaging with no signs of use.
• Prescription medications and personal care items are non-returnable for health and safety reasons.

Refunds:

• Refunds will be processed only after the returned item is received and inspected.
• Refunds will be issued to the original payment method used for the purchase.
• The processing time for refunds may take up to 7-10 business days depending on your payment provider.

Return Process:

1. Contact our customer support team at info@edhealthstore.com within 3 days of receiving your order to initiate the return.
2. You will receive instructions on how to return the item.
3. Once the returned item is received and inspected, we will process your refund to the original payment method.

Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to a mistake made by us (e.g., wrong item shipped, damaged item).
• Original shipping fees are non-refundable.

Exceptions:

• Certain items, including prescription medications, opened items, or perishable goods, are not eligible for return or refund.
• If the product is defective or damaged, please contact us immediately so we can arrange for a replacement or refund.

For any questions or clarifications, please feel free to reach out to our customer service team at info@edhealthstore.com or +14434073931.

Thank you for shopping with ED Health Store  L.L.C!